One morning, Lekha, a senior citizen, woke up with a sharp pain in her back. Since venturing outside wasn’t safe, she was hesitant to visit her doctor. So, she called her daughter for advice. Her daughter immediately got in touch with a service for elder care in Chennai, consulted a doctor online and arranged a home visit.

Lekha’s situation is not uncommon. The global pandemic has restricted mobility for seniors, the most vulnerable group for COVID-19. However, seniors still have to deal with other age-related medical issues. Tele-medicine and home care can solve this issue.

Why Choose Online Consultations?

Online doctor consultations and getting a home nurse in Chennai are efficient ways to avail healthcare services when the patient and doctor cannot physically be present in the same place. Various video platforms allow patients to video call a healthcare provider and get reliable treatment.

Conditions such as arthritis, common colds, sinusitis, gastritis, diarrhoea, conjunctivitis, and even sprains can be effectively treated online. Memory-related issues and psychiatric conditions can also be successfully remedied virtually.

For other ailments that may require a test, a home visit can solve the problem. For instance, diabetes can be monitored with regular tests scheduled at home. The results can then be mailed to a doctor and treatment received accordingly.

Benefits of online and home medical consultations:

  • It is immediate, quick and hassle-free.
  • There is no need to travel.
  • You reduce the risk of catching an infection at a clinic.
  • Doctors can get quick access to complete medical history.
  • Geography is no longer an issue. You can consult specialists across the country online.
  • It is 100% confidential and safe.

However, since online healthcare is a fairly new practice, many people are still uncertain.

Common Misconceptions Debunked 

There are many misconceptions that surround online medical consultations. People worry that the quality of healthcare may be compromised. That is not true.

Here are some common myths debunked:

#1 Need Physical Examination

The most common misconception is that an effective diagnosis requires a physical examination. However, if you think about it, even in a physical setting, patients orally describe their conditions to a doctor. With the correct medical history and an experienced doctor, a physical examination is not always necessary. Follow-ups and post-diagnosis check-ins do not require them at all. When required, at-home services can be arranged.

#2 Fake Doctors

The internet is full of scams. While this is a valid concern, going through the right channel, such as a professional assisted living service provider for elder care in Chennai, can put your mind at ease. Verified services will ensure that you receive the best healthcare from well-qualified doctors. You can also request valid documents to confirm qualifications.

#3 Invalid Prescription 

As a patient, you may also be worried about whether an online prescription will be accepted at a pharmacy. However, if the prescription is issued by a legal and registered medical practitioner, secured electronically and bears a valid digital signature, the prescription has to be accepted by all pharmacies under Indian law.


Online doctor services and on-demand home consultations are safe and convenient. With a service like Alserv, you can avail top-notch geriatric care at home. Alserv’s home care services provide the best healthcare services at your doorstep. It eases the process by maintaining testing schedules, setting up reminders and even managing bookings. Whether you need a home nurse in Chennai for your loved one, a quick on-call doctor for yourself, or any other elder care facilities, you can rely on us.